making movies for the apple support

After a 30 minute telephone call with the german Apple Support Hotline I was asked to make a sample movie what my problem exactly could be.

Maybe you remember the article I’ve written about some annoying Mac OSX “Tiger” bugs. And so far I got to the second level technical support…after three telephone calls with half an hour overall time ;-(. No solution for any of my problems so far. But the mentioned task: Make a short clip of the pivot bug.

So I made one movie clip with pivot disabled and then one clip with pivot enabled (you can see the screen rotated by 90 degrees):

without pivot

with pivot enabled